Our student loan servicing solutions support your students even after graduation. With a strong focus on student engagement, we help them stay on track with student loan payments and support them long after graduation.
Heartland ECSI provides campus-based loan servicing for colleges and universities in support of the Federal Perkins Loan, Health and Nursing Loan, School Institutional Loan, and Private Educational Loan Programs. We know that each student loan department operates a little differently which is why Heartland ECSI offers flexible levels of student loan servicing which can include borrower support, billing statement generation, payment processing, due diligence, accounting, reporting, and automated agency placement. With our software + service methodology, our solution is focused on keeping your school in compliance and providing your borrowers an exceptional level of service so that you can maintain a long-term alumni relationship.
Flexible enough to handle any loan or debt type in existence include Federal Perkins Loans, Health & Nursing Loans, Primary Care Loans, Institutional Loans, Private/Alternative Loans, and Virtual Loans, our loan servicing platform provides 24/7/365 system access with real-time processing for you and your staff. Most importantly, SAL is a comprehensive and fully compliant student loan billing system, which utilizes our comprehensive technologies to support your school and your borrowers.
Heartland ECSI prides itself in outstanding customer service and performance for its partners. It’s more than just fixing a problem; it is prompt responses, consistent communication, quality information, and a focus on providing a superior customer experience each and every time.
Client Dedicated Support
STUDENT & BORROWER CONTACT INFO
Loan Servicing 1.888.549.3274
Past Due Student Account 1.888.549.3274
Refund Disbursement 1.855.250.3230
Tax Document 1.866.428.1098
Tuition Payment Plan 1.866.927.1438
CLIENT & SCHOOL CONTACT INFO
Client Support 1.800.437.6931