Optional Services for Compliance

When time and internal resources are limited, many clients rely on Heartland ECSI to ensure compliance, relieve their administrative burdens, and streamline their internal processes. When needed, our highly trained sales executives, client support representatives and product managers are available and will work closely with you and your staff to develop and implement value-added services that best suit your needs.


Optional Services



Federal Requirements


  Online Entrance Counseling &

  eSignatures on Prom Note Service

  DCL CB-06-11

  Regulation Z Service for Title X


  HEOA Truth-In-Lending Act

  Annual Disclosure Service for

  Enrolled Borrowers

  34 CFR 674.19(e)(4)(iii)

  National Student Clearinghouse

  Interface for Timely Separations / Exit

  Interview Purposes

  34 CFR 674.42(b)

  Online Exit Counseling Service

  34 CFR 674.42(b)

  Mailed Exit Interview Services for

  Unsigned Online Exits after 30 Days

 34 DFR 674.42(b)


  Daily Bankruptcy Monitoring Service

U.S. Bankruptcy Code, Section 362(h)

  Red Flag Regulation Service

FTC 16 CFR 681

  Address & Home Phone Skip Trace


34 CFR 674.44

  90-Day Due Diligence Phone Call


34 CFR 674.43(f)

  E-OSCAR Services for Credit Dispute


34 CFR 674.45(a)(1)&(b)

  Loan Verification Form/Consolidation


HEA Section 428C(a)(3)

  Paid-In-Full Letter Service

34 CFR 674.19(e)

  Refund Service for Student Loans

DCL GEN 04-03

  1098-E Tax Form Processing Service

IRS Publication 970

  1098-T Tax Form Processing Service

IRS Publication 970


  Government Assignment Form


HEA Section 463(a)(5)

  Government Assignment Form


HEA Section 463(a)(5)




School Contact Info

General Support 1.800.437.6931

Loan Servicing 1.888.549.3274

Student / Borrower Contact Info

Tuition Payment Plans 1.866.927.1438

Refunds 1.855.250.3230

Tax Documents 1.866.428.1098

(c) 2013 Heartland Payment Systems, Inc. (NYSE:HPY)

Heartland Payment Systems Inc. is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA, and The Bankcorp Bank, Philadelphia, PA.

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